You found a supplier. The website looks professional, the samples look right, the price works. Now the only question that matters: is there actually a factory behind all of it?
For a buyer who doesn't read Chinese, this question feels impossible to answer. It isn't. China keeps better public records on its companies than most countries, and the paper trail is checkable even from the other side of the world. The trick is to spend your money in the right order: run the free checks first, pay a little for local help second, and save the audit money for the suppliers who survive the first two rounds.
Stage 1Start with the name, not the website
A website proves nothing; anyone can build one in an afternoon. The anchor for everything else is the company's registered Chinese name, so your first email request is simple: the full company name in Chinese characters and their 18-character unified social credit code. That code is China's company registration number, and every legitimate business has one.
An English name like "Golden Sunshine Industrial Limited" is a marketing label, not a legal identity. The Chinese name and the code are. A supplier who cannot or will not send these two things within a day has told you everything you need to know, and you have spent nothing.
Stage 1Read the business license
Next, ask for a copy of their business license. In China this is one standard document, and even without reading Chinese you can cross-check the parts that matter once you know where to look:
- Company name and credit code. Must match exactly what they emailed you. A different name on the license than on the quote is the single most common trick.
- Registered address. Should be a plausible factory location, not an office tower in another city.
- Legal representative. The person legally responsible. Note the name; you will cross-check it in the registry.
- Business scope. The listed activities should include manufacturing your type of product. A scope that only mentions trading and wholesale means you are talking to a middleman, whatever the website says.
Then verify the license against the government registry instead of taking the PDF at face value. The official source is the National Enterprise Credit Information Publicity System, known as GSXT, at gsxt.gov.cn, run by China's market regulator. It is in Chinese, but pasting the company name or credit code into it and reading the result with a browser translation function works surprisingly well. You are checking that the company exists, is listed as active, and that the name, address and legal representative match the license you were sent. Commercial databases like Qichacha or Tianyancha show the same records in a friendlier format, and their data comes from the same registry.
While you are at it, look at the registered capital and the registration date. A factory claiming 500 workers that was registered eight months ago with minimal capital deserves harder questions.
Stage 2Spend a little: local eyes and ears
If the paper checks out, the next layer costs real but modest money. A freelance sourcing agent or translator in the factory's province can call the local contact numbers, check whether the registered address is an industrial building or a mailbox, and read the documents natively instead of through a translation app. For a few hundred dollars you get what no amount of desk research gives you: someone who hears how the company answers its own phone.
This is also the stage for certifications. Ask for their audit reports and certificates: ISO 9001 for quality management, BSCI or Sedex for social compliance, plus whatever applies to your product category. Certificates carry numbers and issuing bodies, and the issuers can confirm them. A factory that exports regularly has been audited many times and can send a recent report within a day. "We have it but cannot share it" means they do not have it.
Stage 3Spend properly: the audit and the visit
For a supplier you are about to trust with a serious order, the final layer is professional verification on the ground. The established names are SGS, Intertek, TUV and Bureau Veritas, plus newer firms like QIMA that built their business around exactly this. A basic supplier audit typically costs a few hundred US dollars and answers the questions that matter: does the factory exist at this address, does it own the machines, how many people work there, and does the quality system function. Against a first order of tens of thousands of dollars, it is the cheapest insurance you will ever buy.
If an audit is not possible yet, a live video tour is the minimum substitute: a walk across the floor on a video call, today, showing the lines running and your product family being made. Recorded videos and photos prove nothing, since they may be of someone else's factory.
The invitation test
After all the documents and databases, the most reliable single signal costs nothing to read: how the factory reacts when you say you want to visit.
A real manufacturer wants buyers to see the factory. The factory is their proof, and showing it off is how they win orders. When you mention a visit, a legitimate supplier starts talking dates, hotels and airport pickups. A fake one starts producing reasons: renovation, a government inspection, the boss is away, better to meet at the office downtown. If a supplier is reluctant to invite you even when you are planning to be in their region anyway, stop and take that seriously. It outweighs a folder of perfect-looking documents, because documents can be borrowed and factory floors cannot. Fair weeks make this test almost free to run, since you are already nearby and a visit costs them nothing to host.
What to request on day one
You can compress stage one into a single polite email. Send a new supplier this list and watch not just what comes back, but how fast:
The document request list
- Full registered company name in Chinese characters
- 18-character unified social credit code
- Copy of the business license
- Factory address, if different from the registered address, with an explanation
- ISO, BSCI, Sedex or other audit certificates with certificate numbers
- Export license and two or three references from customers in your market
- A proposed date for a factory visit or live video tour
A legitimate factory answers most of this within one working day, because it all sits in a folder they send to every serious buyer. Long silences, partial answers and documents that contradict each other are results too, just not the kind the supplier intended.